{
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    "date": "2025-12-20T09:26:38",
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    "slug": "shipping-return-policy",
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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"104\" class=\"elementor elementor-104\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f470529 e-flex e-con-boxed e-con e-parent\" data-id=\"f470529\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-859afdb elementor-widget elementor-widget-heading\" data-id=\"859afdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SHIPPING &amp; RETURN POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fe9b12 e-flex e-con-boxed e-con e-parent\" data-id=\"7fe9b12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96fc6d5 elementor-widget elementor-widget-text-editor\" data-id=\"96fc6d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4440\" data-end=\"4452\"><em><strong>Shipping<\/strong><\/em><\/p><p data-start=\"4453\" data-end=\"4513\">We currently ship to <strong data-start=\"4474\" data-end=\"4512\">Spain and European Union countries<\/strong>.<\/p><p data-start=\"4515\" data-end=\"4673\">For destinations outside the European Union, please <strong data-start=\"4567\" data-end=\"4581\">contact us<\/strong> at <strong data-start=\"4585\" data-end=\"4605\"><a class=\"decorated-link\" href=\"mailto:info@bylucia.com\" rel=\"noopener\" data-start=\"4587\" data-end=\"4603\">info@bylucia.com<\/a><\/strong> before placing your order to receive a personalised shipping quote.<\/p><p data-start=\"4675\" data-end=\"4759\">Shipping costs are calculated at checkout once the full shipping address is entered.<\/p><p data-start=\"4761\" data-end=\"4785\"><em><strong>Made-to-order policy<\/strong><\/em><\/p><p data-start=\"4786\" data-end=\"4913\">All ByLucia products are <strong data-start=\"4811\" data-end=\"4828\">made to order<\/strong>, meaning they are crafted specifically for each customer once an order is confirmed.<\/p><p data-start=\"4915\" data-end=\"4926\"><em><strong>Returns<\/strong><\/em><\/p><p data-start=\"4927\" data-end=\"5005\">Due to the made-to-order nature of our products, <strong data-start=\"4976\" data-end=\"5004\">returns are not accepted<\/strong>.<\/p><p data-start=\"5007\" data-end=\"5220\">However, if your item arrives with a <strong data-start=\"5044\" data-end=\"5078\">manufacturing defect or damage<\/strong>, please contact us within <strong data-start=\"5105\" data-end=\"5129\">48 hours of delivery<\/strong>, including photos of the issue. We will assess the case and offer an appropriate solution.<\/p><p data-start=\"5222\" data-end=\"5233\"><em><strong>Contact<\/strong><\/em><\/p><p data-start=\"5234\" data-end=\"5324\">For any questions regarding shipping or returns, please contact:<br data-start=\"5298\" data-end=\"5301\" \/>\ud83d\udce7 <strong data-start=\"5304\" data-end=\"5324\"><a class=\"decorated-link\" href=\"mailto:info@bylucia.com\" rel=\"noopener\" data-start=\"5306\" data-end=\"5322\">info@bylucia.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d74a8f e-flex e-con-boxed e-con e-parent\" data-id=\"8d74a8f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c8d236 elementor-widget elementor-widget-image\" data-id=\"7c8d236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wa.me\/34633869780\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bylucia.com\/wp-content\/uploads\/elementor\/thumbs\/Telefono-Whatsapp-rv6kjffqscql3dtik3crb1nbdg1clshnokary2p4fg.png\" title=\"Telefono Whatsapp\" alt=\"Telefono Whatsapp\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c140686 elementor-widget elementor-widget-image\" data-id=\"c140686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@bylucia.com\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bylucia.com\/wp-content\/uploads\/elementor\/thumbs\/Email-rv6kj6z7hbeu9rbx5mmagrkq1j3hx1v64ubtsdclws.png\" title=\"Email\" alt=\"Email\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c24914f elementor-widget elementor-widget-image\" data-id=\"c24914f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.instagram.com\/byluciastudio\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bylucia.com\/wp-content\/uploads\/elementor\/thumbs\/Instagram-rv6kjaqk0bl68qbnxj88rfnkw7hjyxcfnoidivg096.png\" title=\"Instagram\" alt=\"Instagram\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cbacf1 elementor-widget elementor-widget-image\" data-id=\"8cbacf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/byluciastudio\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bylucia.com\/wp-content\/uploads\/elementor\/thumbs\/Facebook-rv6kj6z78zg0yah4jhlqhglqio0344xib5wflrlky2.png\" title=\"Facebook\" alt=\"Facebook\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>",
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        "rendered": "<p>SHIPPING &amp; RETURN POLICY Shipping We currently ship to Spain and European Union countries. For destinations outside the European Union, please contact us at info@bylucia.com before placing your order to receive a personalised shipping quote. Shipping costs are calculated at checkout once the full shipping address is entered. Made-to-order policy All ByLucia products are made&#8230;<\/p>",
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